Last updated: 10 April 2026

At www.g5projects.com.au, we are committed to protecting your privacy as a
customer and an online visitor to our website. We use the information we collect
about you to maximize the services that we provide to you. We respect the privacy
and confidentiality of the information provided by you and adhere to the Australian
Privacy Principles. Please read our privacy policy below carefully.

INFORMATION WE COLLECT FROM YOU

In the course of your visits to our website or use of our products and services, we
may obtain the following information about you: name, company name, email
address, telephone number, geographic location, IP address, survey responses,
support queries, blog comments and social media handles (together ‘Personal Data’).
Our services are not directed to persons under 18 and we do not knowingly collect
Personal Data from anyone under 18. If we become aware that a child under 18 has
provided us with Personal Data, we will delete that information as quickly as
possible. If you are the parent or guardian of a child and you believe they have
provided us with Personal Data without your consent, then please contact us.

HOW WE USE YOUR INFORMATION

Personally Identifiable Information: We use the information we collect to deliver our
services to you, including: communicating with you, providing technical support,
notifying you of updates and offers, sharing useful content, measuring customer
satisfaction, diagnosing problems and providing you with a personalised website
experience.
Marketing communications are only sent to you if you have requested or subscribed
to them. You can opt out of our marketing communications at any time by
unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in
aggregated and anonymized forms to improve our services, including: administering
our website, producing reports and analytics, advertising our products and services,
identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and
testimonials on our website, will be available for others to see. If you subsequently
remove this information, copies may remain viewable in cached and archived pages
on other websites or if others have copied or saved the information.

STORAGE AND SECURITY OF YOUR INFORMATION

We will use all reasonable means to protect the confidentiality of your Personal Data
while in our possession or control. All information we receive from you is stored and
protected on our secure servers from unauthorized use or access.
To enable us to deliver our services, we may transfer information that we collect
about you, including Personal Data, across borders for storage and processing in
countries other than Australia. If your Personal Data is transferred and processed
outside Australia, it will only be transferred to countries that have adequate privacy
protections.
We retain your personal information for as long as needed to provide services to you
and as otherwise necessary to comply with our legal obligations, resolve disputes
and enforce our agreements.
In the event there is a breach of our security and your Personal Data is
compromised, we will promptly notify you in compliance with the applicable law.

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about
your web browsing behaviour. Use of cookies allows a website to tailor its
configuration to your needs and preferences. Cookies do not access information
stored on your computer or any Personal Data (e.g. name, address, email address
or telephone number). Most web browsers automatically accept cookies but you can
choose to reject cookies by changing your browser settings. This may, however,
prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing
and liking functionality and help us provide a better website visitor experience. In
addition, cookies and pixels may be used to serve relevant ads to website visitors
through third party services such as Google Adwords and Facebook Adverts. These
ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION WITH THIRD PARTIES

We do not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is
required by law, for goods or services which you have purchased, for payment
processing or to protect our copyright, trademarks and other legal rights. To the
extent that we do share your Personal Data with a service provider, we would only
do so if that party has agreed to comply with our privacy standards as described in
this privacy policy and in accordance with applicable law. Our contracts with third
parties prohibit them from using any of your Personal Data for any purpose other
than that for which it was shared.

DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include
your Personal Data, to comply with a legal requirement, such as a law, regulation,
court order, subpoena, warrant, in the course of a legal proceeding or in response to
a law enforcement agency request. Also, we may use your Personal Data to protect
the rights, property or safety of www.g5projects.com.au, our customers or third
parties.
If there is a change of control in one of our businesses (whether by merger, sale,
transfer of assets or otherwise) customer information, which may include your
Personal Data, could be transferred to a purchaser under a confidentiality
agreement. We would only disclose your Personal Data in good faith and where
required by any of the above circumstances.

LINKS TO OTHER WEBSITES

This website may contain links to other websites. These links are meant for your
convenience only. Links to third party websites do not constitute sponsorship or
endorsement or approval of these websites. Please be aware that we are not
responsible for the privacy practices of such other websites. We encourage our
users to be aware, when they leave our website, to read the privacy statements of
each and every website that collects personally identifiable information. This privacy
policy applies solely to information collected by this website.

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to
change. We may modify this policy at any time, in our sole discretion and all
modifications will be effective immediately upon our posting of the modifications on
this website. Please return periodically to review our privacy policy.

CONTACT US

If you have any questions or concerns at any time about our privacy policy or the use
of your Personal Data, please contact us at (08) 7099 0175 and we will respond
within 48 hours.